About

Our History

Delta Management Group, Inc is a third-party commercial collection agency in Roseville, MN, specializing in the collection of commercial equipment leasing. Its founder and president, Nancy R. Backus, is a 30-year commercial collections veteran with a proven track record of success developing customized debt management and debt recovery solutions for her client base. Guided by her depth of knowledge and levels of expertise, Delta Management Group, Inc has grown upon a strong foundation, and earned a reputation in the debt collection services industry for providing first-class service and stellar debt recovery rates for its clients.

Each of our professional debt collectors have a minimum of 10 years’ experience in commercial debt collection, and we continually invest in their training and education to keep up to date on the latest collection methods and federal regulations. We use a pioneering debt management and collections system. Our innovative solutions and customer success approach to your portfolio is what gives us the competitive edge over other commercial collection agencies.

Delta Management Group, Inc is proud to be a certified Women-Owned Business by the National Women Business Owners Corporation (NWBOC), and longtime members of the International Association of Commercial Collectors, Inc (IACC) and ACA International. We are fully licensed, bonded and insured to conduct our business nationwide.

The Executive Team
Nancy R. Backus

President/CEO

Nancy-squareNancy has had her finger on the pulse of the collection industry for over 30 years.  In 1999, when she founded Delta Management Group, Inc., she had a clear goal in mind: to provide clients with unparalleled collection recovery rates while maintaining personalized customer service.  This mantra became an integral part to how we do business, and continues to be so today. Under Nancy’s leadership and expertise, Delta has developed a well known reputation for exceptional collection services.

 

 

Crystal M. Stevenson

Executive Vice President

Crystal-squareCrystal has been with Delta since the company’s inception in 1999.  Her main responsibilities lie with the overall operations and administrative functions at Delta Management Group.  Her ability to organize and streamline processes are second to none, and keep Delta running smoothly on a day-to-day basis.  Crystal’s creative approach to her job make her an invaluable asset to our team.

 

 

Sally M. Cummings

Director of Commercial Strategy & Operational Planning

Sally-squareAs a 30-year collection industry veteran, Sally has a deep knowledge of management, collections, and client servicing. At Delta, she is responsible for overseeing our collection operations and overall company growth strategy. Clients appreciate the innovative and customized collection programs she develops for their past due receivables.  Her friendly enthusiasm and expertise make her an integral part to the continued growth and success of our collection services.

 

 

Affiliations

Our current clients include some of the top Fortune 500 companies in the country. Our expertise in commercial equipment lease collections, repossession, and remarketing services are second to none.

We also provide collection services for commercial lines of credit, auto loan contracts and deficiency balances.

aca logo gsa logo iacc logo trans union nefa logo nwboc logo