Providing First-Class Service

Delta Management Group, Inc. is proud to be a certified Women-Owned Business by the National Women Business Owners Corporation (NWBOC), and longtime members of ACA International and the National Equipment Finance Association (NEFA). We are fully licensed, bonded and insured to conduct our business nationwide.

Mission Statement

The mission of Delta Management Group, Inc. is to provide our clients with personal one-on-one service to achieve the highest recovery rates possible.


Our History

Delta Management Group, Inc. is a third-party commercial collection agency in Roseville, MN, specializing in the collection of commercial equipment contracts, recovery and remarketing. Its founder and president, Nancy R. Backus, is a 32-year commercial collections veteran with a proven track record of success developing customized debt management and debt recovery solutions for her client base. Guided by her depth of knowledge and levels of expertise, Delta Management Group, Inc. has grown upon a strong foundation, and earned a reputation in the debt collection services industry for providing first-class service and stellar debt recovery rates for its clients.

Each of our professional debt collectors has a minimum of 10 years of experience in commercial debt collection, recovery and remarketing. We continually invest in their training and education to keep up to date on the latest collection methods and federal regulations. We use a pioneering debt management and collections system. Our innovative solutions are what give us the competitive edge over other commercial collection agencies.


Our current clients include some of the top Fortune 500 companies in the country. Our expertise in collateralized and un-collateralized commercial collections, MCA collections, repossession, and remarketing services are second to none. We can handle all your collection needs.

We’re Waiting To Help You

Get in touch with us today and let’s start transforming your business from the ground up.

Nancy R. Backus


Nancy has had her finger on the pulse of the collection industry for over 40 years.  In 1999, when she founded Delta Management Group, Inc., she had a clear goal in mind: to provide clients with unparalleled collection recovery rates while maintaining personalized customer service.  This mantra became an integral part to how we do business and continues to be so today. Under Nancy’s leadership and expertise, Delta has developed a well-known reputation for exceptional collection services.

Crystal M. Stevenson

Executive Vice President

Crystal has been with Delta since the company’s inception in 1999.  Her main responsibilities lie with the overall operations and administrative functions at Delta Management Group.  Her ability to organize and streamline processes is second to none, and she keeps Delta running smoothly on a day-to-day basis.  Crystal’s creative approach to her job makes her an invaluable asset to our team. Through her passion for volunteerism and service, Crystal also coordinates Delta’s charitable giving partnerships and corporate volunteer events.

 Sally M. Cummings

Director of Commercial Strategy & Operational Planning

As a 30-year collection industry veteran, Sally has a deep knowledge of management, collections, and client servicing. At Delta, she is responsible for overseeing our collection operations and overall company growth strategy. Clients appreciate the innovative and customized collection programs she develops for their past due receivables.  Her friendly enthusiasm and expertise make her an integral part to the continued growth and success of our collection services.